New requirements for charity trustee information mean charities must keep their details up to date in OSCR Online. Accurate information supports effective regulation and a reliable Scottish Charity Register.

OSCR now collects additional trustee details through OSCR Online. Charities should check their records regularly and update them whenever trustees change.

Keeping charity trustee information up to date

Charities must keep trustee information in OSCR Online accurate and update it promptly when trustees are appointed or leave.

Up-to-date trustee information helps OSCR:

• understand who is responsible for a charity’s governance
• contact trustees when needed
• keep the Scottish Charity Register accurate

Charity trustees are responsible for ensuring this information is kept up to date.

You can read more guidance about how to manage charity trustee information in OSCR Online here.

Have at least two OSCR Online users

OSCR Online allows up to three charity users. We recommend having at least two users so your charity can make updates even if one person is unavailable or leaves.

• reduces reliance on one person
• supports continuity if roles change or someone leaves
• helps avoid delays in updating trustee and contact details

With charity trustee information managed online, at least two OSCR Online users helps your charity stay compliant and keep records current.

See our guidance on how to add a new charity user in OSCR Online here.

Keeping principal contact details accurate

Charities must also keep their principal contact details accurate in OSCR Online (main email address, telephone number and postal address, where applicable).

OSCR uses these details for reminders and regulatory updates – if they are out of date, your charity may miss important communications.

Contact information can be updated easily through OSCR Online and should be reviewed whenever changes occur.

Find out how to update your principal contact details here.

What to do now

• check charity trustee information is accurate and complete
• set up at least two (up to three) OSCR Online users
• review and update principal contact details when they change

Keeping your charity’s information up to date supports compliance and helps maintain transparency and trust.

Further guidance about keeping your information up-to-date in OSCR Online is available in the Using OSCR Online section of our website.