We want to know what you think about OSCR, our services and the way we deliver them.
Our Customer Service Standards Policy
provides details of how we will deal with:
- your calls
- general correspondence
- visitors to our offices
- visits to a charity by our investigators.
We try to provide the best possible services in all areas of our work, but we accept that sometimes things go wrong. When this happens we would like to know so that we can try to put things right.
In order to maintain our high standards we welcome your comments - both positive and negative - so that we can assess and review the effectiveness of our current procedures for dealing with our customers.Comments and compliments
If you wish to make a comment or compliment any aspect of the service you have received from us, or you feel someone deserves praise for the work they have carried out, please complete our online contact form
or write with full details to:
Head of Support Services
9 Riverside Drive
For information on complaints and our complaint handling performance, please see our complaints page.