Charity Details

New Start Highland

SC029635Registered charity from 06 November 1999

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Charity Information:

Address 9 Carsegate Road North
Inverness

Postcode IV3 8DU

Website www.newstarthighland.org

Regulatory Type Standard

Link to Companies House https://beta.companieshouse.gov.uk/

Object:

The company's objects are:- 1. (a) To relieve poverty of the inhabitants in the Highlands of Scotland, in particular those who have need by virtue of their youth, age, infirmity, disability, handicap, poverty, homelessness or unemployment by the provision of information and support to persons who require assistance in establishing a tenancy (b) to advance the education of the community in relation to the housing needs of such people and related subjects (c) to relieve the suffering and distress of homeless people, formerly homeless, in conditions of need, hardship or distress by undertaking other charitable activities to offer practical and therapeutic support to the aforesaid persons. (d) to preserve and protect the environment for the public benefit by educating the public in the benefits to the environment of sustainable waste management practices and thereby reduce the amount of material going to landfill by recycling and refurbishing goods that could be re-used (in this clause sustainable waste management practices includes waste minimisation, minimisation of pollution and harm from waste, re-use of waste and waste recovery activities). (e) to advance the education of such individuals (as 3.1.(a)) through the provision of training and employment opportunites in order to relieve unemployment, primarily but not exclusively, with the recycling and housing sectors.

Operations:

What the charity is set up to do and how it does this:

Founded in 2000, New Start Highland is a charity and social enterprise that creates positive change for people exiting homelessness or trying to move forward from a place of crisis. We offer housing support, employability training, cooking classes, energy advice, a community food hub, bike refurbishment, and a wide range of volunteering opportunities. We receive grants from charitable foundations and government; we deliver key services under framework agreements with local government. Our trading subsidiary operates retail stores across Highland and runs a removal, house clearance and storage service as well as order fulfilment for NHS Highland.

Charity Status: Active

Constitutional Form: Company (the charity is registered with Companies House)

Constitutional Form Date: 06 Nov 1999

Main Operating Location: Highland

Number of Staff: 79

Number of Volunteers: 101-250

Purposes: "the prevention or relief of poverty", "the advancement of education", "the advancement of environmental protection or improvement", "the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage"

Beneficiaries: "Other defined groups", "No specific group, or for the benefit of the community"

Types Of Activity Undertaken: "It carries out activities or services itself"

Annual Submissions:

Year End	Income	Expenditure	Annual Return Received	Accounts Received	Latest Annual Reports and Accounts
31 Mar 2021	£1,840,910	£1,619,078	13 Sept 2021	Yes
31 Mar 2022	£1,932,424	£1,897,939	07 Oct 2022	Yes
31 Mar 2023	£2,179,026	£2,032,615	25 Oct 2023	Yes
31 Mar 2024	£2,117,794	£2,159,257	17 Oct 2024	Yes
31 Mar 2025	£2,216,234	£2,356,194	21 Nov 2025	Yes	Published accounts can be found on the Companies House website
If an annual return has been received on time (within nine months of the Year End Date), the 'Annual Return Received' box is green . If an annual return is late, the box is red .

Income and Expenditure:

Charity Trustees:

First Name	Last Name
Calum	MacLeod
Alison	Wilson
John	Todd
Eleanor	Neilson
James	Dunbar
From 09 March 2026, OSCR is required by law to publish the names of a charity’s trustees as part of its Scottish Charity Register entry. We are also required to publish each charity’s annual report and accounts as received from this date, which may include the names of certain individuals. The only exceptions to publication are where a charity or one of its charity trustees applies for this information to be excluded, and OSCR is satisfied that publishing it would jeopardise the safety or security of a person or premises. If the charity trustee information on a Register entry appears blank, this may mean that an exemption applies or that the charity has not yet provided the required details to OSCR. Supplying this information will become mandatory as part of future annual submissions.

From 30 June 2025, OSCR began collecting charity trustee information through OSCR Online. Providing this information is a legal requirement for all charities. The names of trustees will be published on the Scottish Charity Register from early 2026 to promote transparency and strengthen public trust in the sector.

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When you use this information under the OGL, you should include the following attribution: © Crown Copyright and database right 2020. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0.

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the names of a charity’s trustees (exemptions apply)
its annual report and full accounts, if submitted after 9 March 2026
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