Charity surveys

 

The Scottish Charity Regulator (OSCR) regularly commissions surveys on Scottish charities to give us further knowledge of charity life and public trust and confidence.

Our latest two survey results, published 24 May 2018, show that the public’s score for trust in charities has remained the same since 2016 and confirm support from both the public and charities for the Scottish Charity Regulator (OSCR) and its work.

In the reports, independent research organisation Progressive presents the views of 1,000 members of the public and 1,200 charity representatives as well as findings from public focus groups and in-depth telephone interviews with charities.

As in previous years, OSCR’s stakeholder surveys asked members of the public whether and how they support charities, what levels of interest and support they have for charities, what issues of concern they had, and how aware they were of OSCR and its work. Charities were asked about the challenges they faced and how satisfied they were in dealing with the Regulator.

Key points from 2018 include:

  • Overall public trust in charities is around the same level as two years ago with a mean trust score of 6.14 out of 10 in 2018 compared to 6.08 in 2016.
  • Trust was higher for local charities than Scotland-wide, UK and international charities.
  • Public knowledge of OSCR has increased significantly. Members of the public who were aware of OSCR have greater levels of trust and 85% say that OSCR’s role is important.
  • There was strong support for charities using the OSCR Registration logo on their materials. Results showed that a significantly higher proportion of people would donate to a charity with the logo included when compared to all other options.


You can read the results from our previous surveys below: