More information to appear on the Scottish Charity Register from 9 March 2026, including charity trustee names and accounts documents. Click here for more details.

Charity Details

 

Improving Lives

SC048160Registered charity from 23 February 2018
2MB ZIP file, with green, blue and mono style logos
2MB ZIP file, with green, blue and mono style logos
Notes:
Previous name - The Big Disability Group from 30 Oct 2018 to 30/08/2023 Previous Charity Name Clydebank Disability Group (Foundation - 30 Oct 2018)
Charity Information:
Address 627 Dumbarton Road
Clydebank
West Dunbartonshire
Postcode G81 4ET
Regulatory Type Standard
Object:
The aim of Improving Lives is the relief of those in need by assisting the disabled community by reducing their isolation, increasing their sociability and contributing to their relative well being. The promotion of equality for the disabled community by helping individuals play a greater role in society which in turn raises their collective profile across that society. Also promoting equality for disabled people by sharing information with the public to raise awareness of various disabilities and to remove any stigma or preconceived ideas about living with disability.
Operations:
What the charity is set up to do and how it does this:
Our MISSION We believe that everyone deserves somewhere to turn to. Our mission is to alleviate the stress and isolation that can come with living with a disability or long term condition. We want to help people make improvements to their own lives and believe that they are the expert when it comes to what matters most to them. We believe that everyone should be able to access the support and information that they need quickly and easily. WE DO THIS BY: One to One Support - Our advisors treat everyone as a unique individual,and work to provide as much support and information as required. Raising Awareness - Through Our Open Days, Community Action Group & events we are raising awareness of the challenges faced by people who live with disabilities. Welfare Rights - Voiceability advocates help people to apply for benefits. Blue Badges and Bus Passes - We can help you apply for or renew bus passes or blue badges. Self Directed Support - We are an independent SDS advice service
Charity Status: Active
Constitutional Form: SCIO (Scottish Charitable Incorporated Organisation)
Constitutional Form Date: 23 Feb 2018
Main Operating Location: West Dunbartonshire
Number of Staff: 7
Number of Volunteers: 1-50
Purposes: "the promotion of equality and diversity", "the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage"
Beneficiaries: "People with disabilities or health problems"
Types Of Activity Undertaken: "It makes grants, donations, loans, gifts or pensions to individuals", "It carries out activities or services itself"
Annual Submissions:
Year End Income Expenditure Annual Return Received Accounts Received Latest Annual Reports and Accounts
28 Feb 2022 £59,764 £51,034 24 Nov 2022 Yes
28 Feb 2023 £111,336 £81,038 21 Nov 2023 Yes
28 Feb 2024 £149,292 £130,728 22 Oct 2024 Yes
28 Feb 2025 £189,229 £190,126 28 Nov 2025 Yes
28 Feb 2026 No Annual Information due by 30 Nov 2026
If an annual return has been received on time (within nine months of the Year End Date), the 'Annual Return Received' box is green   . If an annual return is late, the box is red   .
Income and Expenditure:
Charity Trustees:
First Name Last Name
Jacqueline Millan
George McArthur
Sophie Traynor
Jacqueline Mellis Irwin
Dhyani Crawford
DAVID FERGUSON
From 09 March 2026, OSCR is required by law to publish the names of a charity’s trustees as part of its Scottish Charity Register entry. We are also required to publish each charity’s annual report and accounts as received from this date, which may include the names of certain individuals. The only exceptions to publication are where a charity or one of its charity trustees applies for this information to be excluded, and OSCR is satisfied that publishing it would jeopardise the safety or security of a person or premises.

If the charity trustee information on a Register entry appears blank, this may mean that an exemption applies or that the charity has not yet provided the required details to OSCR. Supplying this information will become mandatory as part of future annual submissions.
Copyright

From 30 June 2025, OSCR began collecting charity trustee information through OSCR Online. Providing this information is a legal requirement for all charities. The names of trustees will be published on the Scottish Charity Register from early 2026 to promote transparency and strengthen public trust in the sector.

© Office of the Scottish Charity Regulator 2006. Crown Database Right 2006.

The Scottish Charity Register ("The Register") is subject to Crown database right.

The Scottish Charity Register is licenced under the Open Government Licence v3.0.

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When you use this information under the OGL, you should include the following attribution: © Crown Copyright and database right 2020. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0.

Charity accounts and constitution – what information do we publish?

The Scottish Charity Register contains key information about a charity’s operations and finances. This includes:

  • the names of a charity’s trustees (exemptions apply)
  • its annual report and full accounts, if submitted after 9 March 2026
    (Accounts submitted prior to 9 March 2026 will be redacted, or may not be published, depending on the charity’s income level or legal form.)

These changes are designed to improve transparency across the charity sector in Scotland.

Please note that we accept no responsibility for the functionality, accuracy, or content of external websites. If you experience a technical issue with an external link, you should contact the charity directly.

Under section 23(1)(a) and (b) of the Charities and Trustee Investment (Scotland) Act 2005, you have the right to request the following information directly from the charity:

  • a copy of the charity’s latest statement of accounts
  • a copy of the charity’s constitution
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