This communications strategy aims to support OSCR’s risk-based regulatory activities and deliver a quality service for charities in Scotland, while developing and nurturing a motivated and flexible workforce. It will help deliver our strategic objective of promoting increased trust in Scottish Charities by supporting charities to comply with their regulatory responsibilities.
OSCR’s five overarching strategic priorities for the next three years, as detailed in our Corporate Strategy are:
Our communications strategy will support the successful delivery of these priorities, by adopting a business-led problem-solving approach to our communications work by working with experts from across OSCR to identify priority areas for action and working with others within the organisation to address those issues together while using modern, effective communications techniques.
We will maintain an accurate register and increase the level of information we provide to stakeholders about charities, using our new powers under the Charities (Regulation and Administration) (Scotland) Act. This will help to provide everyone with an informed view of Scotland’s charities.
By making charities’ interactions with OSCR digital by default, making the information on our website more accessible and targeting our engagement activity, we will better equip charities to fulfil their obligations.
By increasing our use of technology, being explicit about what to expect when submitting information to us and targeting our regulation, we will make sure we have the right resources to focus on our core activities and to use our powers to hold charities to account where required.
We will support our people to the best they can be by continually building individual capabilities, ensuring the organisation is agile when reviewing priorities, listening to everyone’s ideas and maintaining a hybrid working environment to provide flexibility in how work is carried out.
To ensure OSCR is as effective and efficient as possible we will review how we manage our contracts and share services with other public sector bodies. The overall regulation of charities will be improved by removing duplication where charities are regulated by multiple bodies, through defined agreements with other regulatory bodies.