2010-11 Indicators

Management information for OSCR for the year end of 2010-11

Indicator Unit Jan 11 Feb 11 Mar 11 Year to Date 2010-11 Comparison 2009-10 What does this show?
1. New applications for charitable status Number

100

101

 111 1135 1131 The number of organisations that have applied for charitable status. This number includes apllications from UK-wide or' cross border' charities.
2. Applications granted (refused) and new charities entered on the Scottish Charity Register Number

55 (0)

83 (0)

77 (1)

868 (18)

944 (21)

 The number of organisations that have been granted charitable status.  The number in brackets states the number of organisations where we refused charitable status.
3. Average time between receipt of an initial status application and decision Days

59

51

 43 60 97 How long the status application process has taken on average, from start to finish (this includes time with applicant as well as time with OSCR).
4. Percentage of status applications concluded within 90 days of receipt Percentage 80% 81% 91% 80% 55% The percentage of status applications in which the process from start to finish has taken less than 90 days (our non statutory target is to conclude 80% within 90 days and this includes time with applicant as well as time with OSCR).

5. Number of requests for:

(a)  consent to changes

(b)  charity reorganisation schemes

 Number

 

(a) 58
(b) 34

 

(a) 104
(b) 8

(a) 90
(b)   9

(a)  951
(b)  108

(a)  936
(b)  121

How many requests we received for:

(a) consent under s.11, s.12 and s.16

(b) approval of charity reorganisation schemes under s.39.

6. Number of:

(a)  consents granted (refused)

(b)  reorganisation schemes approved (refused)

 Number

 

 

 

(a) 43 (3)

(b)   3 (0)

 

 

 

(a) 80 (3)

(b)   3 (0)

(a) 81 (2)

(b)   6 (1)

(a) 968 (19)

(b)   80  (1)

(a) 831 (19)

(b) 86 (1)

How many requests for:

(a) s.11, s.12 and s.16 consents have been granted (refused)

(b) s.39 reorganisation where approval was given (refused).

7. Percentage of:

(a)  consents; and

(b)  reorganisation

cases

that were decided within statutory deadlines

 Percentage

(a) 100%

(b) 100%

(a) 100%

(b) 100%

(a)  100%

(b)  100%

(a) 100 %

(b) 100%

(a) 97%

(b) 93%

(a) Percentage of s.11, s.12 and s.16 consents cases that were decided within the statutory deadline of 28 days (of receipt of a complete application)

(b) Percentage of reorganisation cases in which the statutory deadline to acknowledge receipt within 14 days and issue a final decision within 6 months of advertisement have been met.
8. Percentage of charities failing to provide Annual Returns and Monitoring Returns within 12 months of their accounting year end Percentage 10% 14% 6% 8% 9% This shows the percentage of charities each month that are failing to submit their Annual Report and Accounts.  This is one measure of charities' compliance with their reporting requirements. See footnote below.
9. Annual Returns and Monitoring Returns validated within 2 months of submission.  See note below. Percentage

100%

100%

100%

 

95%

see note below

100%

 The percentage of annual and monitoring returns validated i.e. Annual Return and accounts check complete. This is a measure of OSCR efficiency.  See note below.
10. Pass - Charities submitting accounts that are acceptable to OSCR under the current filing criteria Percentage

 

86%

 

75%

 65% 76% N/A The percentage of charities where the originally issued Annual Return has been validated and the accounts include the basic components and fulfil OSCR's current filing criteria.
11. Fail - Charities submitting accounts that have initially failed under OSCR's current filing criteria Percentage

2%

12%

18%

7%

N/A

 The percentage of charities where the originally issued Annual Return cannot be validated owing to the accounts submitted to OSCR failing the filing criteria.
12. QP - Charities submitting accounts that have received a Qualified Pass Letter Percentage 12% 13% 17% 17% N/A The percentage of charities where the originally issued Annual Return has been validated and the accounts submitted meet the filing criteria but contain some deficiencies.
13. Complaints about charities received from external sources Number 28 20 27 346 310 This includes complaints from the public and referrals from other regulators.
14. Complaints about charities resolved within 9 months Percentage 81% 77% 55% 81% 90% How quickly OSCR is able to close an inquiry - including making recommendations to be adopted by the charity. Our performance indicator is 75% to be resolved within 9 months.
15. Review of OSCR's decisions requested Number 2 0 2 14 6 The number of challenges to decisions made by OSCR, indicating disagreement with OSCR's judgements and decisions.
16. Formal complaints about OSCR procedure or service standards. Number 1 0 0 8 9 An indication of dissatisfaction with OSCR's internal processes.
17. Number of charities removed from the Register Number 54 64 65 792 952 The number of charities removed from the Scottish Charity Register. This includes voluntary removals and those charities that are found to no longer meet the charity test, including removals that result from our search processes finding a charity to no longer be active.
18. Number of charities removed from the Register and reporting to OSCR under s.19 Number

160 (35)

156 (34)

 

155 (33)

155 (33)

192 (81)

 Charities which are removed from the register but have remaining charity assets still have a duty to report to OSCR. The number in brackets refers to the number of Scottish Women's Rural Institutes that were removed in bulk from the Scottish Charity Register that are included in the figure above. This is a running total.
19. Charities on the Scottish Charity Register Number 23,258 23,271 23,288 23,288 23,234 The size of the charity sector in Scotland.

 

Changes to Performance Indicators

These statistics reflect activities and outcomes which are appropriate to indicate volumes or trends when reported on a monthly basis.  Trends, outcomes and  qualitative assessment which are better reported on an annual basis, which will include these monthly reported statistics, are reported in our Annual Review and Annual Report, and via individual studies.

Where N/A is stated this indicates either a new performance indicator where no previous comparator is available; or a change in the way the indicator has been calculated making it no longer accurate to compare with previous figures.


Note

Performance Indicator 9 - the year to date figure reflects returns received during the period October to January that have not been validated within 2 months.  This was not picked up by our systems at that time and affects figures published from January to March 2011.  We are taking steps to address this.  The time taken for OSCR to carry out the annual return and accounts check is influenced by the more robust approach to accounts compliance introduced from April 2010.